Progress WhatsUp Gold Emerges as a Leader in the IT Infrastructure Monitoring Sector in the SPARK Matrix™ Report

Progress WhatsUp Gold has consistently proven to be an innovative solution in the IT infrastructure monitoring sector. Recently, it emerged as an infrastructure monitoring leader in the prestigious Quadrant Knowledge Solutions’ SPARK Matrix™.

The SPARK Matrix™ recognizes products demonstrating exceptional performance, innovation and customer satisfaction through specified criteria. The report provides an overview of the IT monitoring sector and can also guide IT teams on what solution to deploy within their organization.

It’s a significant accomplishment to be featured in this report, as it highlights the impact WhatsUp Gold has on IT teams worldwide. The WhatsUp Gold product team would love to list every accomplishment in the report. Instead, we will highlight Quadrant’s reasons why WhatsUp Gold is an IT infrastructure monitoring standout.

What Makes WhatsUp Gold a Leader?

Quadrant started its analysis of WhatsUp Gold by detailing its automation and visualization capabilities. As the SPARK Matrix™ report states, “Progress WhatsUp Gold allows users to visualize their IT infrastructure end-to-end and provides a clustered view of the same for the I&O teams to visualize the analysis. The tool automates cluster generation of device groups, such as cloud infrastructure, Windows infrastructure and wireless infrastructure.” 

One of the standout features the analysts found is its capability to provide real-time monitoring and alerts. This method allows IT teams to quickly identify and address network bottlenecks, security vulnerabilities and performance issues before they escalate into major problems. Quadrant found that the solutions enable users to optimize their infrastructure. Detailed reporting capabilities give users valuable insights into their network's health and performance, allowing them to make informed decisions and optimize their infrastructure.

Additionally, the report details the differentiators of WhatsUp Gold, paying specific attention to the solution’s ease of use, especially regarding deployment.

How Does Quadrant Solutions Select a Leader? 

The appearance of WhatsUp Gold on this year’s SPARK Matrix™ report is a significant milestone that underscores the solution's excellence in IT Infrastructure monitoring. Quadrant Knowledge Solutions focuses on two different areas to choose a leader: Technology Excellence and Customer Impact. 

Technology Excellence includes criteria such as:

• Full-Stack Visibility: Can handle and manage multiple devices across the platform and generate data to enhance IT operations processes like resource planning and capacity management.
• Real-Time Analytics and Reporting: Continuous real-time analysis of data and generation of reports and dashboards to assist in diagnosis and reduce downtime through alerts.
• Competitive Differentiation Strategy: The ability to differentiate from competitors through functional capabilities and/or innovations and/or GTM strategy, customer value proposition and such others.
• Scalability: The ability to demonstrate that the solution supports enterprise-grade scalability and customer case examples.
  

On the Customer Impact side, Quadrant evaluates various fields based on a user’s experience with WhatsUp Gold, including:

• Product Strategy and Performance: Evaluation of multiple aspects of product strategy and performance in terms of product availability, price to performance ratio, excellence in GTM strategy and other product-specific parameters.
• Market Presence: The ability to demonstrate revenue, client base and market growth along with a presence in various geographical regions and industry verticals.
• Proven Record: Evaluation of the existing client base from SMB, mid-market and large enterprise segment, growth rate and analysis of the customer case studies.
• Ease of Deployment and Use: The ability to provide superior deployment experience to clients supporting flexible deployment or demonstrate superior purchase, implementation and usage experience. Additionally, vendors’ products are analyzed to offer user-friendly UI and ownership experience.
• Customer Service Excellence: The ability to demonstrate vendors capability to provide a range of professional services from consulting, training and support. Additionally, the company’s service partner strategy or system integration capability across geographical regions is also considered.

What is Coming Next for WhatsUp Gold?

IT teams require a scalable and effective monitoring solution to maintain the performance and efficiency of their infrastructure. A guide like the SPARK Matrix™ report can be a great asset when deciding on a solution.

As WhatsUp Gold continues to evolve, its recognition on the SPARK Matrix™ reminds IT professionals of the solution's impact and potential. IT professionals can look forward to even more innovative features and enhancements that will cement the leadership position of WhatsUp Gold.

We encourage you to download the report yourself. Read how WhatsUp Gold can help your organization with its IT monitoring efforts.

Access SPARK Matrix™ Report