Delivers real-time visibility into device health, application performance, and traffic flows so IT teams can ensure uptime, optimize capacity, and prevent service disruptions. Helps reduce operational costs, accelerate troubleshooting, and maintain consistent user experience.
Business
Business Includes:
- Single installation of WhatsUp Gold
- 10/5 - Email support
starting from
Enterprise
Enterprise Includes:
- Up to 2 installations of WhatsUp Gold
- Advanced reporting & monitoring
- 24/5 - Phone & Email support
starting from
Enterprise Plus
Enterprise Plus Includes:
- Up to 4 installations of WhatsUp Gold
- Advanced reporting & monitoring
- 24/5 - Phone & Email support
starting from
Enterprise Scale
Enterprise Scale Includes:
- Customise the number of Whatup Gold installs based on your business needs
- Advanced reporting & monitoring
- 24/5 - Phone & Email support
* NOTE: Prices do not include taxes, which vary by country.
Key Features | Business | Enterprise | Enterprise Plus Most Popular |
|---|---|---|---|
starting from $
1,229
*
for 50 devices, per year | starting from $
2,049
*
for 50 devices, per year | starting from 0 Add-ons Selected $
3,469
*
for 50 devices, per year |
Key Features | Business | Enterprise | Enterprise Plus |
|---|---|---|---|
| Aspects/Channels Per Device | Unlimited * | Unlimited * | Unlimited * |
| Maximum Number of Devices Per Instance | 25,000 | 25,000 | 25,000 |
| Standard Monitoring Capabilities | |||
| Certificate Discovery and Monitoring | |||
| Internet Connection Monitoring | |||
| Log Management | |||
| Application Monitoring | |||
| Virtualization Monitoring | |||
| Distributed Mode | |||
| Scalability Pollers | |||
| High Availability | |||
| Network Traffic Analysis Plus (NTA+) | |||
| Configuration Management | |||
| Support | 10/5 - Email | 24/5 - Phone and Email | 24/5 - Phone and Email |
| Installations of WhatsUp Gold | Single Install | Up to 2 | Up to 4 |
Advanced Features | |||
Certificate Discovery and Monitoring Identify, track and manage SSL certificates across the network. This helps prevent expired certificates, maintain secure communications, avoid service disruptions and support compliance. Proactive monitoring reduces downtime and enhances overall network reliability and security posture. | |||
Internet Connection Monitoring A 24/7 service that monitors your internet connection from anywhere, alerting you via email and/or SMS if it is unavailable. | |||
Log Management Centralized log management is a key component of ensuring regulatory compliance. With it you can monitor, audit, and report on file access, unauthorized activity by users, policy changes and more. | |||
Application Monitoring Get application centric alerts when problems occur, helping to quickly identify the root cause, and restore application performance levels to support your business, meet your users’ expectations and comply with Service Level Agreements (SLAs). | |||
Virtualization Monitoring Discover, map and monitor your virtual infrastructure. Set alert thresholds for resource consumption of hosts and guests. See your virtual infrastructure in the context of its physical hosts. | |||
Distributed Mode Distributed Mode provides scalable and secure management and monitoring of any number of remote sites — out-of-the-box — from a centralized NOC. | |||
Scalability Pollers Split your monitoring workload across up to 25 systems for large network scalability or simplify data collection from your systems behind firewalls. | |||
Easily avoid a monitoring blackout. Install more than one instance with Enterprise (2) or Enterprise Plus (4). | |||
Network Traffic Analysis Plus (NTA+) An enterprise level network traffic monitoring solution that helps to reduce troubleshooting times and easily determines the root- cause of network and application performance issues, such as network delays, outages, configuration issues and performance degradation. | |||
Configuration Management Automate configuration and change management for routers, switches and firewalls on your network. Archive and audit network configurations. Get alerted to changes. Compare versions side by side with discrepancies highlighted. | |||
| Customer Support | 10/5 - Email | 24/5 - Phone and Email | 24/5 - Phone and Email |
| Additional Support | Online Training Health Check | Online Training Health Check Upgrade Guidance ** | |
| Intallations of WhatsUp Gold | Single Install | Up to 2 | Up to 4 |
* NOTE: A single WhatsUp Gold server can poll a maximum of 100,000 metrics with additional scalability pollers. The stated technical maximums may require the purchase of additional licenses to fully scale your environment.
** NOTE: This service is only applicable to “supported/non-retired” versions of WhatsUp Gold, please view the lifecycle page for reference.
Premium
Premium Includes:
- Automatic Discovery
- Topology Mapping
- Availability & Status Monitoring
- Performance Monitoring
- Alerting & Reporting
- Cloud Monitoring
- Wireless Monitoring
- Certificate Monitoring
- 10/5 - Email support
starting from
Total Plus
Everything in Premium, plus:
- Configuration Management
- Network Traffic Analysis
- Log Management
- Virtual Monitoring
- Application Monitoring
- Scalability Pollers
- 24/5 - Phone and Email
starting from
* NOTE: Prices do not include taxes, which vary by country.
Key Features | Premium | Total Plus |
|---|---|---|
starting from $
5,089
*
for 50 devices | starting from $
14,439
*
for 50 points |
Key Features | Premium | Total Plus |
|---|---|---|
| Aspects/Channels Per Device | Unlimited * | Unlimited * |
| Maximum Number of Devices Per Instance | 20,000 | 20,000 |
| Standard Monitoring Capabilities | ||
| Certificate Discovery and Monitoring | ||
| Log Management | Add-on | |
| Application Monitoring | Add-on | |
| Virtualization Monitoring | Add-on | |
| Distributed Mode | Add-on | |
| Scalability Pollers | Add-on | |
| Network Traffic Analysis | Add-on | |
| Configuration Management | Add-on | |
| Support | 10/5 - Email | 24/5 - Phone and Email |
Advanced Features | ||
Certificate Discovery and Monitoring Identify, track and manage SSL certificates across the network. This helps prevent expired certificates, maintain secure communications, avoid service disruptions and support compliance. Proactive monitoring reduces downtime and enhances overall network reliability and security posture. | ||
Log Management Centralized log management is a key component of ensuring regulatory compliance. With it you can monitor, audit, and report on file access, unauthorized activity by users, policy changes and more. | Add-on | |
Application Monitoring Get application centric alerts when problems occur, helping to quickly identify the root cause, and restore application performance levels to support your business, meet your users’ expectations and comply with Service Level Agreements (SLAs). | Add-on | |
Virtualization Monitoring Discover, map and monitor your virtual infrastructure. Set alert thresholds for resource consumption of hosts and guests. See your virtual infrastructure in the context of its physical hosts. | Add-on | |
Distributed Mode Distributed Mode provides scalable and secure management and monitoring of any number of remote sites — out-of-the-box — from a centralized NOC. | Add-on | |
Scalability Pollers Split your monitoring workload across up to 25 systems for large network scalability or simplify data collection from your systems behind firewalls. | Add-on | |
Network Traffic Analysis Monitor and set threshold-based alerts on network traffic and bandwidth usage. Collect and view data for Cisco CBQoS and NBAR. | Add-on | |
Configuration Management Automate configuration and change management for routers, switches and firewalls on your network. Archive and audit network configurations. Get alerted to changes. Compare versions side by side with discrepancies highlighted. | Add-on | |
Internet Connection Monitoring A 24/7 service that monitors your internet connection from anywhere, alerting you via email and/or SMS if it is unavailable. | Subscription Only | Subscription Only |
Network Traffic Analysis Plus (NTA+) An enterprise level network traffic monitoring solution that helps to reduce troubleshooting times and easily determines the root- cause of network and application performance issues, such as network delays, outages, configuration issues and performance degradation. | Subscription Only | Subscription Only |
High Availability Easily avoid a monitoring blackout. Install more than one instance with Enterprise (2) or Enterprise Plus (4). | Subscription Only | Subscription Only |
* NOTE: A single WhatsUp Gold server can poll a maximum of 100,000 metrics with additional scalability pollers. The stated technical maximums may require the purchase of additional licenses to fully scale your environment.
Provides continuous, AI-driven detection of advanced threats across hybrid-cloud networks, enabling faster investigation and automated response. Strengthens security posture by reducing dwell time, uncovering lateral movement, and giving security teams the context needed to contain incidents before they impact the business.
Business
Business Includes:
- Scales up to 1,500 connected devices
- 2 TB of storage for moderate retention
- Monitoring for a single network segment or location
- 200+ unique detection algorithms for advanced threat identification
- AI-driven detection and prioritisation
- Active response with SIEM/SOAR integrations for automation
- 24/5 - Phone & Email support
starting from
Subscription license
Enterprise
Enterprise Includes:
- Scales up to 3,000 connected devices
- 3 TB of storage for moderate retention and investigations
- On-demand packet-level forensics to investigate anomalies and potential threats
- Monitoring across up to 2 network segments or locations
- 200+ unique detection algorithms for comprehensive threat coverage
- 24/5 - Phone & Email support
starting from
Subscription license
Enterprise Plus
Enterprise Plus Includes:
- Scales up to 5,000 connected devices
- AI-powered threat intelligence feed for enriched detection context
- 6 TB of storage for moderate retention and investigations
- Monitoring across up to 4 network segments or locations
- Up to 20 data feeds for clean separation of detection logic by segment, tag, or tenant
- 24/5 - Phone & Email support
starting from
Subscription license
Enterprise Scale
Enterprise Scale Includes:
- Scales beyond 5,000 connected devices for holistic network security
- Monitor 100k+ devices across your entire infrastructure
- Complete network traffic visibility
- 24/5 - Phone & Email support
* NOTE: Prices do not include taxes, which vary by country.
Key Features | Business | Enterprise | Enterprise Plus Most Popular |
|---|---|---|---|
starting from Subscription license $
2,990
*
for 50 devices, per year | starting from Subscription license $
3,290
*
for 50 devices, per year | starting from Subscription license $
3,590
*
for 50 devices, per year |
Key Features | Business | Enterprise | Enterprise Plus |
|---|---|---|---|
| Maximum Number of Devices Per Instance | Up to 1500 connected devices | Up to 3000 connected devices | Up to 5000 connected devices |
| Threat Detection and Response | |||
| Threat Hunting & Investigations | |||
| Anomaly Detection | |||
| Behavior Analysis | |||
| AI-Powered Threat Briefings | |||
| Encrypted Trafffic Analysis | |||
| MITRE ATT&CK Framework mapping | |||
| Support | 24/5 - Phone and Email | 24/5 - Phone and Email | 24/5 - Phone and Email |
* NOTE: A single WhatsUp Gold server can poll a maximum of 100,000 metrics with additional scalability pollers. The stated technical maximums may require the purchase of additional licenses to fully scale your environment.
** NOTE: This service is only applicable to “supported/non-retired” versions of WhatsUp Gold, please view the lifecycle page for reference.
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