Greg is a technologist and data geek with over 10 years in tech. He has worked in a variety of industries as an IT manager and software tester. Greg is an avid writer on everything IT related, from cyber security to troubleshooting.
The Delta Airlines power outage that grounded thousands of flights across the country was attributed to their legacy systems. What could they have done to prevent it? A network monitoring tool would have pinpointed the source of the problem possibly before the outage happened or even in just minutes instead of the reported 30 minutes. It would have allowed Delta's IT team to be nimbler while they remediated the issue.
One of the biggest headaches for IT is dealing with intermittent network performance problems. These are the kinds of issues that boldly appear but soon vanish before the source can be pinpointed. Only to happen again and again, frustrating and random each time. In most cases, these network performance problems look like they could be rooted in a certain area when, in fact, they lie somewhere completely different.
As I watched Star Trek Beyond in the theater, I couldn’t help but relate working on an IT team to working on the USS Enterprise. All that they endure in this latest installment is metaphorical to everything IT does for a business. It’s easy for IT teams to fall apart when team members lose themselves, due to selfishness or burnout. It’s equally important for IT to keep the ship (or USS Enterprise) in running order. The movie evens starts with Kirk feeling bored and disassociated with his current job after being in space for 995 days, something which IT pros can all relate. "The grind", as we like to call it.
I work in the IT business, so when something as monumental as Pokémon GO is taking over headlines for more than a week I usually ask a few questions. The first thing folks with an IT background ask themselves is how this phenomenon will affect the network bandwidth of a business. It’s an important question to ask, but the answer in this instance is, “Not at all.”
Over the years IT pros have had to get used to less autonomy in terms of what touches their networks. Back in the day, IT loved RIM’s BlackBerrys because they were built for security. They never liked Apple iPhones. They were built for consumers, not IT security pros.
Last month we polled more than 1300 IT pros from around the world about their challenges with IT complexity. What we heard loud and clear is that there is far too much to get done, but not enough time to do it. Not to mention the time IT spends chasing down problems without full network visibility to find them fast enough.
we had the chance to interview some of the speakers prior to their sessions.
We were fortunate enough to survey the presenters at our upcoming virtual conference. We asked each of them several questions about their pain points as IT professionals.
We asked several questions about their pain points as IT professionals.
