General IT

Today I'd like to share an excerpt and link to today's blog about network management posted by Jim Frey from Enterprise Management Associates (EMA) . It's a great lead-in to his firm's recent report on Enterprise Network Availability Monitoring Systems (ENAMS). From Jim's post:

Our Hero, the SysAdmin

We wanted to measure the impact the world’s most popular sporting event was having on corporate networks.

Many cash-strapped UK government bodies are spending on network management tools offering features that they either don’t need, or will never use. And they appear unable to easily gather fundamental data about the growing number of devices on their network.

If asked to name the five most-viewed sporting events in the world, what would you say?

Today we announced the results of our BYOD on Campus survey taken by 313 students at colleges and universities around the U.S. The survey highlights the disconnect that exists on college campuses between students and IT professionals who work hard to keep up with Wi-Fi demand. Students often blame the network for slowdowns while doing their homework. In fact, the source of their frustration can be their fellow classmates who are watching shows on Netflix or listening to their favorite music on Spotify. Survey highlights included:

I was asked recently to speak on a panel entitled “What IT Skills/Roles Should Reside in the Business” Premier CIO Forum in Boston. The event, held earlier this week, was a well-attended and engaging event supported by SIM (Society for Information Management). There was an impressive roster of IT executives from across New England.

Today's tale from the front lines of IT comes from a customer who works at a global conferencing company. His firm's customers use online services that require real-time responsiveness for video and voice. So it was a shock when a playback service for recorded calls was suddenly afflicted by sporadic slowdowns several months after its launch. It pitched users into a black hole of lost recorded conference calls.

A university network supports a broad population of students, faculty and others who all rely on a wireless network to do their work. Consider the user population. A big segment of it grew up with the Internet. And they have little patience for dead spots that don’t provide access to it.

Wigs on the network? This is technology that will affect networks I surely couldn't have predicted a few years ago.

Any large city puts its network of traffic signals to a severe test during drive-time rush hours as cars, trucks and other conveyances stream through the city. That’s why a major Canadian city came to Ipswitch for a network monitoring solution to monitor equipment installed in hundreds of traffic locations throughout its sprawling metropolis.

A facilities manager at a global real estate firm called recently. He was literally hot under the collar. Company headquarters on the U.S. West coast had been fitted two years earlier with a new HVAC system. It was designed to showcase the firm’s commitment to environmental efficiency. A month before we heard from him, temperatures at HQ started to unexpectedly spike up to the high 80s. And just as quickly subside. More than a few hot heads began to complain.

Convenience stores are the fast way for folks on the road to run in, grab what they need and be off to the next stop in their busy days. But when a regional convenience store chain known for its speedy service found itself spending as much as 6 hours to recover from fairly frequent failures of DVR servers used to help secure its stores, they gave Ipswitch’s network monitoring division a call.

Halloween represents the time of year that we embrace ghouls and ghosts, celebrate the macabre, and eat too much candy. This coming Thursday I’ll be greeted at my front door by trick or treat’ers, lined up for their packaged sugar rushes. In between trips to the check out the little ghosts and ghouls, I'll be watching one of my favorite horror movies. For me, being scared is part of the fun.

I just read an article published by CNBC online about the chaos caused by BYOD in the workplace, and completely agree.

Now you can isolate issues and resolve network and application problems before users are even aware anything is wrong. The new, easy to-use WhatsUp Application Performance Monitor, lets you diagnose and fix complex application performance problems quickly from within a unified dashboard.

When you evaluate application performance monitoring solutions, comparing capabilities is one key part of the assessment. But it can be misleading. Many application performance monitoring solutions include features that, while interesting, are not critical to you. Sometimes the feature-rich solutions are more costly, complex, and difficult to implement than you want. But sometimes more affordable products include features that aren’t high priority to you. The cost isn’t itself the determinant of whether products have more features than you need; it’s more a question of how closely each solution fits your purpose.

The past two weeks have been a whirlwind for the Network Management division as we launched v16. We finally have a chance to look back on all we’ve accomplished – including a fantastic PC Magazine review.

Last week Ipswitch’s IT team initiated moving its product download server to a Cloud offering with more bandwidth for growing capacity. However, before committing to this major change, IT decided to globally test the downloads of both servers, in order to determine whether or not the new Cloud platform could indeed offer Ipswitch greater resiliency and  download speed – in addition to higher bandwidth to support an increase in expected download traffic. Establishing a performance baseline was IT’s first task, and was simplified with AlertFox’s ability to create 15-minute test sensors from US, Asia, and Europe. Using AlertFox, IT was able to proactively identify the minimum, average, and maximum response time with timely emails and reports.

My – how research has changed in the 20 years I have been working in IT and high-tech! Normally, you would have to scour reams and reams of articles in trade rags delivered via snail mail to find information relevant to your work. Now we have the ability to set alerts, custom feeds and create targeted searches to find many more ‘diamonds in the rough’ than was even possible 10 years ago.