Hitting the High Notes: Network Troubleshooting Time Cut by 80%
Taiwan-based KHS is one of the world's largest manufacturers of musical instruments with popular brands like Walden Guitars and Mapex Drums. The company's five business subsidiaries used to operate independently, each with its own IT team. KHS decided to centralize all IT operations at its headquarters which led to sorting out system integration and network troubleshooting. This major IT initiative included a data center virtualization project to standardize all Point of Sale (PoS) and Enterprise Resource Planning (ERP) systems.